LLC adds latest in a series of certifications.
Digital wisdom LLC announces
the completion of the Dell OptiPlex 960 - Acknowledgement. This certification
is a capstone certification covers the PowerVault 136T product. With the completion
of this certification we will be authorized to diagnose equipment problems and
service the printer by replace any malfunctioning parts. The following skills
are required to successfully complete this certification.
Given the information
from this course, field technicians will be able to do the following:
the features of an OptiPlex 960.
Identify installation and configuration processes
for an OptiPlex 960.
Remove and replace all field replaceable units (FRUs)
within an OptiPlex 960.
Given the information from this course and
available tools, students will be able to perform the activities
the procedures for removing customer replaceable units (CRUs) through computer-based
training (CBT), and labs.
Identify the available systems management and security
options and understand their support requirements.
Identify the features and
demonstrate an understanding of the Intel® Active Management Technology (AMT)
through class discussion.
Explain to a customer the root cause of an issue
and the proper procedures that will guide a customer through a troubleshooting
process to resolve the issue.