Digital Wisdom LLC adds latest in a series of certifications.
Digital wisdom LLC announces the completion of the Dell 3115cn printer certification. With the completion of this certification we will be authorized to diagnose equipment problems and service the printer by replace any malfunctioning parts. The following skills are required to successfully complete this certification.

Describe the 3115cn’s features and capabilities to a customer.
Describe the 3115cn’s media path and media guidelines to a customer.
Advise the customer where the media guidelines can be found in the documentation provided with the printer.
Describe the 3115cn’s support offerings to a customer and determine which offering the customer’s product carries.
Help a customer set up and configure the 3115cn for client or stand-alone use.
Help a customer configure the 3115cn for use on a small peer-to-peer network.
Troubleshoot common laser printer call drivers with a customer:
Configuration issues
Media jams
Network connectivity issues
Print quality issues