Digital Wisdom LLC adds latest in a series of certifications.
Digital wisdom LLC announces the completion of the Dell 1815n printer certification. With the completion of this certification we will be authorized to diagnose equipment problems and service the printer by replace any malfunctioning parts. The following skills are required to successfully complete this certification.

Describe the 1815n’s features and capabilities to a customer.
Describe the 1815n’s media path and media requirements to a customer.
Describe the 1815n’s support offerings to a customer and determine which offering the customer’s product carries.
Help a customer set up and configure the 1815n for client or stand-alone use.
Help a customer configure the 1815n for use on a small peer-to-peer network.
Troubleshoot common laser printer call drivers with a customer:br>Configuration issues
Media jams
Network connectivity issues
Print quality issues